EXCERPTS FROM WRITTEN TESTIMONIES RECEIVED FROM CLIENTS

 

November 2011
Dear Robert, 
I hope this e-mail finds you well. 
The NEC is over and done and I am sure you did do well. 
Earlier today I happened to speak to somebody in the trade,  who was there on Friday to visit (low profile, small business but good reputation and always quality cars) and he told me you blew the rest of the crowd away. "A massive display of cars, well presented and most impressive". Gives me the feeling you have taken over the classic car department at the NEC!
Congratulations. Don't know how many cars you sold ( hope a lot) but you certainly did set the tune, and that's what it is all about for the deals to be made after the show. 
Kindest regards,
David Holliday  (Amsterdam, The Netherlands)  “

November 2011
Evening Robert
Hope the show went well over the weekend - a couple of friends who attended the show commented to me on the high quality of the cars on your stand - the series one XJ being particularly commented upon.
Regards
Michael Smith   Near Birmingham, West Midlands

 

March 2011
“...I am totally happy and grateful for your handling of this sale and should you ever need a reference, please do not hesitate to let me know”  Rudolph Burri,  Switzerland

January 2011
Just to let you know the Jag was absolutely perfect. It drives so very tight and it cannot be any different from the day it was purchased. Fuel consumption, keeping the vehicle at between 65/75mph was 24 miles to the gallon so cannot grumble at that!  Many thanks and very pleased with the purchase.  Ray Dodd     Mallorca, Spain  January 2011

Sept 2010
A belated thank you for the work you have carried out on my E-Type. I believe you have fairly assessed the car and brought the weaker areas up to a good standard that matches the overall appearance.
I drove the car approx 250 miles over the weekend and it ran beautifully and didn't become temperamental in the roadwork congestion around Oxford. I originally intended that my son would drive the car on the return journey from Mickleton, but I enjoyed the outward journey so much that I left him with the S-Type R! Needless to say the car received much comment over the few days. I never cease to be amazed at how well an E-Type performs and how sensational it must have been in the early 1960's. Sean Morvan, Jersey

August 2010
Robert,  I felt that I had to write to you to congratulate you on your very professional service that you offer in the purchase of a motor vehicle.
You have a very professional, comforting manner, and your product & mechanical knowledge is the most informed  that I have ever encountered.
We are absolutely thrilled with the Jaguar XJ8 that we purchased from you, and we both cannot forget the initial thrill at the beautiful condition of the car when we first saw it, I will have to be very diligent to make sure that the upkeep is to this your standard.  Many friends have seen the car and 2 will now be making contact with you to review your range of cars for possible purchases.
Thank you once again for making a dream of a lifetime come true. Regards Chas Atkins 

August 2010
“....we absolutely love the Jaguar and it is much cherished already. I know Charles has enjoyed the very personal and professional way you conducted the sale and exchange, so very best wishes to you for a continuing successful business”.  Rita Parrott  Royston, Hertfordshire

July 2010
Hi Robert,
Re- Daimler V8 250 refurbishment 
Many Thanks, thus it is a real testament to your good work. Well done and Best Regards John V Dublin, Republic of Ireland 

July 2010
Hello Robert, Just wanted to formally say a big 'thank you' for the arrangements you made to accommodate my needs in purchasing the Bentley. It was very nice being 'collected' from the station!
The journey home was mechanically eventless, but rather enjoyable after overcoming the initial nerves. We are looking forward to sharing some lovely times together on future expeditions and the odd Sunday lunch out, of course.
If ever you want a reference, or I am able to help in some way, please feel free. Kind regards, Nick Cane
Salisbury, Wiltshire  

November 2009
Collected the car last Wednesday checked out work all ok. Had a drive too Wexford on Sunday with my Mother, she thought she was the Queen in it, lovely car to drive, thank you for all. Mel Cairns, Dublin, Ireland.

April 2009
“Many thanks for everything. It’s been a real pleasure doing business and I look forward (economy and good luck depending) on doing more in the future.”   Timothy Grey, Overton, Hants.

January 2009
Just to let you know that I am delighted with my purchase last Friday. The Daimler has been given much admiration over the last few days by family and friends. Declan Heavy, Dublin

July 2008
“Mr Hughes,  A brief note to advise safe receipt of the car. It drives & looks as our discussions & I'm very pleased with it. It truly is a lovely example......  ......... sincere thanks also for the kind gift of the magazine & your book. Your work was a wonderful and most informative initial read & I look forward to revisiting it upon my return to Tullamore.  Kind Regards,  Philip Johnson, Tullamore, Ireland

February 2008
I thought I would drop you a line to say how pleased I am with the Jaguar V8. I have never driven anything like it for its comfort, performance and all round luxury. Quite a remarkable car.  Nick Wood, London 

Just wanted to let you know how things are going with the XJS. Yesterday was her first big outing as I had to drive to Cardiff for a wedding and thought as it was such a nice day why not take the XJS. She performed brilliantly and it was an effortless drive which I enjoyed enormously and had a few admiring glances en route. Driving such a beautiful well preserved example is living up to all my expectations and is far more rewarding in terms of the pleasure it gives than any new car I’ve owned. The history file was really interesting and I will make sure to keep all future paperwork. Just wanted to say thanks for all your help and presenting the car to me in such a beautiful state.
P. Russell

March 2007  
Dear Mr Hughes, May I thank you for looking after my old friend Mr Mulligan.  I know that he is very pleased with the Jaguar.  I am particularly grateful, as I recommended him.  
We have not met but I have been aware of your reputation for some time.  Best wishes. Yours sincerely, P.M. Kay. Manchester
2007
Robert,  A note of thanks.   I  just got back to Nigeria, last night,  and wanted to drop you a line saying how much I liked the car.  I was fortunate enough to get a couple of fine days and was able to get out in it.  
I very much enjoyed the drive and can't  wait for the summer when I am home again.  The car was all I expected and I don't think there can be many in that condition and of that age.  
I took my grandson to the beach for a walk and on our return there must have been a dozen people round it - I think it's that kind of car.  
Once again many thanks for all your help,  at the moment I can't imagine ever wanting to change the XK150, but you never know and if I do you should know you will be my first stop.  
Very best regards. Dave Fitzpatrick Eket. Nigeria and Aberdeen

October 2006
Dear Robert, I just wanted to say a big thank you for all your help yesterday with the handover of the keys to B14 XJS. The whole experience of purchase has been a pleasurable one and your investment of time and effort throughout the process has been superb. Your reputation is well earned and a credit to you. I wafted home in true Jaguar comfort last night with a huge smile on my face that not even the awful weather could remove. As I am sure you will have guessed, the car performed beautifully. I am also delighted to report that it did, indeed, fit in my garage, although only just! Thank you also for leaving the copy of your wonderful book in the boot. I have to admit I had no idea it was there but am truly thrilled to have such a superb publication of the marque that I love and will treasure it for many years. Once again Robert, thank you for all your help and I am absolutely delighted to be back in the drivers seat of such a magnificent "Big Cat" once again.  (Nigel Bond, Hilton, Derbyshire)

2006
Thank you very much for the work done,
the car looks terrific.  Tony Fraher, Weybridge, Surrey

2006
I just wished to drop you a note following the arrival of the 1968 Daimler Sovereign on Wednesday which is a truly splendid example of what is now a rare car. The purchase of a classic Jaguar/Daimler is always an anxious time particularly when so much money is involved.  Is the car genuine?  If it has been restored to what standard has the restoration been completed?  And most importantly is there something nasty lurking beneath the surface? I appreciate that to buy a car from a dealer is always going to be at a premium from that of a private arrangement but with the knowledge that you have sourced and examined the car and see fit to include it in your stock is in itself a great comfort and one that makes the investment far more sensible in the long run. I was very impressed with your stock of cars which are all to a very high standard and as you know I would have liked to acquire the early XJ6 as well had storage and funds allowed! Thank you also for your courteous and efficient manner and for encouraging a full independent expert examination of the Daimler which has made the purchase both straight forward and a pleasure. I hope that in time you will be able to locate another low mileage original car at some time in the future.  R A Page
Chelmsford Essex

November 2004
"I would like to thank you personally for all your help and very much look forward to purchasing my next XJS" Robin Mc Neil, Basingstoke, Hampshire

2004
"Many thanks for the car, which ran back to Kent extremely well....Am going to suggest an article as soon as a new motoring editor is appointed at the Sunday Times.." Jasper Gerard, Kent.

2003
"...the car continues to give me a lot of pleasure. We shall certainly keep in touch." Stephen Hockman Q.C. London.

2001
"....thank you for your help. I am very happy with the Jaguar and love the colour." Major James Hewitt, London.

2001
"Many thanks for taking good care of my car- it is a great pleasure to see it in such good condition whenever I come home." John Durie, Rome.

1998
"Just a short note to thank you for the complimentary book, which I am enjoying with aplomb. I would also like to take this opportunity to express my utmost satisfaction in buying my Jaguar Sovereign from you. Two thousand miles of bliss have followed our transaction. Your forthright approach to what Jaguar ownership is about is refreshing in a world of 'experts' selling this famous marque. It is a pleasure to buy from someone who knows his cars as well as you, foibles and all. I hope this is the beginning of a long future for Robert Hughes cars in Ireland as it is what the Jaguar enthusiasts of this country deserve. I wish you the best of luck with your business in Ireland and would be happy to be used as a recommendation of your product to anyone who would like a reference." Declan Maloney, Co. Wexford.

1996
"I write to express my appreciation for dealing so efficiently with the problem I had with the Jaguar. This certainly enhances the excellent reputation you already enjoy." Major Basil Arrowsmith, East Sussex.

1990
"As mentioned, just a few lines to express my pleasure with my new 'arrival' and to thank you for the courteous and gentlemanly way in which you conduct your business.." Frank Hastings, Surrey.

1988
"..the car attracts a great deal of attention wherever it goes and, in particular, favourable comments from those who should know." David Betts, Berkshire.

1987
"My wife and I become more delighted with the car with each journey and it may be that some of our friends contact you as they want one as well!" David Southworth, Cambridge.

1987
"I am writing this letter to convey my sincere appreciation of the way you conducted our transaction with regard to the Daimler Sovereign KGL 817J. As you know I restored the car in a semi restored state back in May, and at the time, you outlined the work you intended to do to fully restore the car. You did indeed keep to your word, and carried out the work you outlined. The day I came to collect the car with my brother in law we were both truly impressed by the standard of perfection you had attained since my last visit, also the amount of authentic documentation and service history. I have shown the car at my place of work, to car enthusiasts, only to be greeted by phrases such as 'she is beautiful' 'a real eyecatcher' 'whoever restored it must be a perfectionist' etc. May I wish you every success with your business and hope you achieve your ambitions in the classic car world. Colin Pryke, Gloucester.